About Regional One Health
Memphis-based care, from emergency and trauma through everyday primary care.
Who We Are
Regional One Health is a public, non-profit health system in Memphis, Tennessee, operating as Shelby County Health Care Corporation. Our main campus sits at 877 Jefferson Avenue, and we serve patients across the Mid-South.
We care for people at every stage — emergency and trauma, inpatient hospital care, outpatient services, and ongoing primary care through neighborhood clinics across the city.
Our Mission
To provide high-quality, compassionate care to every patient who comes through our doors, regardless of their ability to pay. We are here for the Mid-South community, and we hold ourselves to the standard that care should be accessible, respectful, and consistent.
Our Services
Emergency and Trauma Care — The region's dedicated adult trauma center, open 24 hours a day
Inpatient Hospital Care — Medical, surgical, and specialty care during a hospital stay
Outpatient Services — Scheduled procedures, diagnostics, and follow-up care
Primary Care — Ongoing care through our neighborhood clinics, including Harbor of Health, Hollywood Primary Care, and South Third Primary Care
Specialty Care — Burn care, wound care, women's health, and other specialty services
What You Can Expect
1. Care available 24 hours a day for emergencies
2. Appointment scheduling by phone, online, or text
3. Confirmations and reminders so you know where things stand
4. Your contact history on file, so whoever you speak to has the context
5. Clear communication about your care and your next steps
Get in Touch
Whether you are a new patient or an existing one, our team is here to answer your questions.
FREQUENTLY ASKED QUESTIONS
How do I book an appointment?
Use the Book page to choose a time that works for you. You'll get a confirmation once the booking is made, and a reminder before the appointment.
Will you send me text messages?
Only if you ask us to. Text messages are entirely optional — you opt in by ticking the consent box on our form, and consent is never a condition of doing business with us. If you opt in, you may receive appointment confirmations, reminders, service updates, and occasional offers.
How do I stop receiving text messages?
Reply STOP to any message and we'll stop texting you. You'll get one confirmation message and nothing after that. Reply HELP to any message, or contact us at [email protected], if you need assistance. Message frequency varies and message and data rates may apply.
Do you share my phone number?
No. We never share or sell mobile numbers, text-message consent, or opt-in data with third parties for marketing or promotional purposes. See our Privacy Policy for the full detail.
Can’t find the answer? Email us at [email protected]
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